4 Tips for MSP Invoicing and Getting Paid Faster!

It’s all too easy to think that your clients and clients don’t want to receive your invoices. But in fact, if you invoice right your clients will actually be glad to get them. After all, a clear, professional invoice makes it easy to see how much is owed, for what services, and how it can be paid – and that’s making your clients’ lives easier.

Plus, a great invoice can serve to restate your value and remind your clients why they decided to do business with you in the first place.

Here are four great tips for successful invoicing:

Building trust with your clients is a vital part of running a successful business, and accuracy is key in building that trust. When your invoices are accurate, your clients will trust that the rest of your business practices are equally well-ordered. To ensure the highest possible levels of accuracy it is strongly advised to use an integrated platform that allows your technicians’ field reports and that your help-desk processes are all flowing seamlessly together. BILLWAZE all-in-one platform gives you the breathing room and flexibility to get in front of our clients with confidence as well as allow you to use the built-in ticketing system with ease to manage your techs.

And remember, selling doesn’t stop when you win the contract. Clearly describing each item on your invoice and highlighting its value to your client is a great way to remind them why they are paying for your services. They can even help you identify cross-selling and up-selling opportunities.

Not every client has the same billing needs. When you adopt a flexible approach to billing it shows that you understand (and care about) what’s best for your clients. This might mean having different invoice templates for different billing models, whether it be fully-managed services, retainer contracts of hourly rate jobs, or even using terms and labels on the invoice that match those used by your clients.

Let’s face it – creating invoices probably isn’t why you went into business! And it can be all-too-tempting to dedicate all your resources to improving the services you offer, and streamlining your ways of working for greater efficiency and maximum profitability.

But without a robust and effective billing system, all that work counts for little if you’re struggling to get paid, wasting time chasing overdue invoices, or even failing to invoice some jobs because they “fall through the cracks”.

Ultimately, how you manage something like creating invoices says a lot about how you manage your whole business. Making it a priority and issuing clear, accurate and professional invoices in a timely manner tells your clients that you are serious about what you do.

The faster you issue your invoices, the sooner you get paid. It’s really that simple. Your own business, your own cash flow, require prompt and hassle-free payments from you clients – and sending out their invoices on time, every time, is the best thing you can do to ensure that happens.

From your clients’ perspective, they are also working hard to manage their businesses and finances. Timely invoices are easier to budget for, and make financial forecasting simpler and more reliable. Late invoices, on the other hand, can feel like an unexpected expense and a drain on time and resources as they scrabble to respond.

Your invoices are like a calling card for your business. They demonstrate your professionalism, your integrity, your attention to detail and that you care about your clients. Your invoices and invoicing system deserve as much attention from you as any other aspect of your business.