Find Answers to Frequently Asked Questions

Of course! Once you send an invoice using BILLWAZE, a link is sent to your client. If you already setup your account for PayPal and/or credit card processing (a simple process), when your clients open their invoice, they’ll also see a “Pay Now” button. When clicked, they’ll be able to process their payment for their invoice.

You bet! If you client calls you and wants to pay you using a credit card, you will be able to enter their information and process that payment. Unlike other providers, BILLWAZE does NOT charge you extra for providing this functionality.

BILLWAZE provides for three payment gateways. PayPal, STRIPE and Authorize.net. You can accept payments via PayPal and either STRIPE and Authorize.net. For example, if you use PayPal to accept payments as well as STRIPE, you would select both in “Credit Card Processing”. When receiving your invoices, your clients will be presented with an option on which payment provider they want to use to process their payment.

Manual billing across accounts can be chaotic, especially for an MSP's and IT Pros, who handle multiple clients. An automated billing tool that is integrated with ticketing and time tracking will pave the way for streamlined processing of invoices and bills - not to mention it will make sure your billing is accurate.

If you're like most MSPs, tracking and billing for the services you offer comes with both headaches and challenges. Maintaining multiple accounts using different tools can make it difficult to accurately bill customers for services. Automated billing allows services to be organized, monitored, and invoiced promptly upon their completion.

Absolutely! There is no limit to the number of employees you can add to BILLWAZE. Once setup, you’ll also be able to restrict their access to only the features you give them permission to use.

Absolutely! As they are available, all updates are automatically added to your plan without additional costs or action on your part. We will always notify you of all the exciting new features we publish to your plan.

We built BILLWAZE to today’s standards, giving you the most rewarding experience possible. While we work on all screen types and sizes, we highly recommend you use an HD display with a 1920×1080 resolution. We work well on both PC’s and MACS. We also recommend using google chrome as your browser.

We offer you a 14-day free trial and there’s no credit card required. Simply click on GET STARTED on the top right of the page, tell us your name and answer a few simple questions about your business. You’ll be ready to send your first invoice in no time.

BILLWAZE was built from the ground-up for MSP’s and IT Consultants. Enriched with features you will actually use, we make it simple for you to automate long and strenuous tasks. If you are looking to save time, get paid faster and have the tools you need to grow your business, BILLWAZE is the solution you need.

As soon as you login to BILLWAZE, Bill Donrite our customer success manager will appear on your screen. He’ll walk you through three easy steps to create your first client and send your first invoice.

Our most popular plan is the Standard Plan. It has all the features you need to succeed in your business. While the choice is always yours, consider what works best for you. You may always change your plan. To view our available plans, click here.